At Charlton Florist, we believe that all members of the community should have access to beautiful flowers, no matter their circumstances or abilities. Our dedication to accessibility means that every Charlton customer can order from Charlton Florist online with confidence and ease. We strive to provide an inclusive online experience that removes barriers and makes our services accessible to everyone.
We have designed our website to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are internationally recognised and ensure that digital content is perceivable, operable, understandable, and robust. By following this standard, Charlton Florist ensures our website is usable for as many people as possible, including those with visual, auditory, cognitive, and motor impairments.
Understanding that many customers use assistive technologies, we have optimised our website for compatibility with leading screen readers. All vital content, navigation menus, and online ordering steps at Charlton Florist can be accessed and interpreted through screen readers. We regularly test our site to ensure updates remain accessible and that instructions are clear for customers using alternative input devices or technology.
Visual clarity is an essential part of an accessible website. That is why Charlton Florist uses a high-contrast colour palette and clear, legible fonts throughout our pages. This choice enhances readability and usability for customers with low vision or colour blindness. Every element—from product listings to checkout forms—has been developed with accessibility as a primary consideration.
Accessibility is an ongoing commitment at Charlton Florist. We regularly review our website to identify and address areas where we can improve. New web content and features are created with accessibility in mind, and we evaluate these elements using both automated tools and real-world testing with assistive technology.
Charlton Florist values feedback from customers and local organisations in Charlton regarding our website’s accessibility. If you encounter any barriers while ordering from Charlton Florist online or have suggestions on how we can enhance the accessible Charlton Florist experience, we encourage you to reach out. Our team is happy to provide support, guidance, or alternative ways to order flowers if needed. Your input helps us make our services even more inclusive for the whole Charlton community.
Accessibility is fundamental to our mission at Charlton Florist. We want everyone in Charlton—and beyond—to have a joyful, simple shopping experience. Whether ordering flowers for yourself, family, or friends, you can rely on our accessible Charlton Florist site to meet your individual needs. Charlton Florist is dedicated to removing barriers so all Charlton customers can make the most of our online services.
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